This Privacy Policy sets out how 788wib collects, processes, stores, and protects the personal data of players and visitors, including those accessing our platform from across Pakistan. We are committed to handling your information responsibly and in accordance with our obligations under applicable data protection frameworks and our international gaming licence.
788wib collects identity information, contact details, payment data, and gameplay activity needed to operate your account and comply with our international gaming licence obligations.
Your data enables account management, secure PKR transactions via JazzCash and EasyPaisa, responsible gaming compliance, fraud prevention, and customer support in English and Urdu.
788wib does not sell your data to third-party marketers. Limited sharing occurs only with payment processors, identity verification partners, and regulatory bodies as required by our licence.
You have the right to access, correct, restrict, and erase your personal data. You may also withdraw consent and request data portability by contacting the 788wib data team.
This Privacy Policy applies to all users of the 788wib platform, including visitors who have not yet registered an account. By accessing 788wib.net or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent, you must discontinue use of the 788wib platform.
1.1 788wib ("the Company", "we", "us", "our") is committed to protecting the privacy and personal data of every player and visitor who interacts with the 788wib platform, accessible at 788wib.net. This Privacy Policy describes the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights you hold in respect of your personal information.
1.2 This Privacy Policy should be read in conjunction with the 788wib Terms & Conditions and the Responsible Gaming Policy. Together these documents govern the complete relationship between 788wib and its registered players and visitors, including players based in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan.
1.3 We process personal data in accordance with our obligations under the applicable data protection legislation of the jurisdiction in which 788wib holds its international gaming licence, and in accordance with the data handling standards expected by that licensing authority. Where Pakistani players are concerned, we are also mindful of the data privacy expectations established under Pakistani law and tailor our practices accordingly.
2.1 For the purposes of this Privacy Policy, the data controller is 788wib, the licensed operator of the 788wib online casino and sports betting platform. As data controller, 788wib determines the purposes and means by which your personal data is processed.
2.2 Where 788wib engages third-party processors — such as payment service providers, identity verification suppliers, or game studios — those parties act as data processors on 788wib's behalf and are bound by data processing agreements that impose equivalent data protection obligations.
2.3 All enquiries relating to how 788wib handles your personal data, including requests to exercise your rights under applicable data protection law, should be directed to the 788wib data protection contact detailed in Section 15 of this Policy.
3.1 788wib collects the following categories of personal data in connection with the registration and operation of player accounts and the provision of its gaming services:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / Passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province, Pakistan) | Registration & profile updates |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details (HBL, UBL, Meezan), USDT wallet address, transaction history in PKR | Deposit & withdrawal requests |
| Gaming Activity Data | Game sessions, bets placed, wagering amounts, wins, losses, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system, session duration, login timestamps | Automatic collection during platform access |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion status, cooling-off periods, reality check records | When responsible gaming tools are used |
3.2 You are not obliged to provide all categories of data, but failure to provide mandatory data — such as identity verification documents required under our KYC obligations — may prevent 788wib from opening or maintaining your account or processing withdrawals.
4.1 788wib collects personal data through the following means:
4.2 When you access 788wib from a mobile device on a Pakistani network (Jazz, Zong, Telenor, Ufone, or otherwise), technical data including your approximate geographic location (based on IP) and device type may be collected to support security monitoring and responsible gaming compliance.
5.1 788wib processes your personal data for the following purposes and on the following legal bases:
To register your account, process PKR deposits and withdrawals, operate your gaming sessions, settle bets, and deliver all core platform services you have contracted for by accepting the Terms & Conditions.
To perform identity verification (KYC), conduct anti-money laundering checks, apply responsible gaming controls, comply with our international gaming licence obligations, and respond to lawful requests from regulatory or law enforcement authorities.
To detect, investigate, and prevent fraud, collusion, and bonus abuse; to maintain platform security; to conduct internal analytics that improve the player experience; and to monitor responsible gaming indicators for player protection purposes.
To send you promotional communications, personalised bonus offers, and marketing materials about 788wib services — but only where you have given express consent. You may withdraw consent for marketing at any time as described in Section 13.
6.1 788wib does not sell, rent, or trade your personal data to third-party marketing companies or data brokers. Personal data is shared only in the following limited circumstances:
6.2 In any case where 788wib engages a third party as a data processor, that party is required to implement appropriate technical and organisational security measures and to process data only in accordance with 788wib's documented instructions.
7.1 As an internationally licensed online gaming platform, 788wib may transfer personal data across jurisdictions in the course of providing its services. Where personal data is transferred outside Pakistan or outside the jurisdiction of our primary licensing authority, 788wib ensures that appropriate safeguards are in place — including standard contractual clauses, adequacy decisions, or equivalent instruments recognised under applicable data protection frameworks.
7.2 Where data is transferred to payment processors facilitating PKR transactions, those processors operate within frameworks that impose equivalent data protection obligations. 788wib maintains a record of all third-party recipients of player data and the safeguards governing those transfers.
8.1 788wib retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, and contractual obligations. Specific retention periods include:
8.2 At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identified individual. Anonymised, aggregated data may be retained indefinitely for statistical and business analysis purposes.
If your 788wib account is closed due to self-exclusion under our responsible gaming policy, your identity and financial data will be retained for the minimum statutory period to prevent re-registration during the exclusion window and to meet our regulatory obligations.
9.1 788wib uses cookies and similar tracking technologies on 788wib.net to deliver core platform functionality, maintain session security, and analyse how players interact with the site. The following categories of cookies are used:
9.2 You can manage your cookie preferences through your browser settings. Disabling analytics or preference cookies will not prevent you from using 788wib, but disabling strictly necessary cookies may impair your ability to log in or transact securely on the platform.
10.1 Subject to applicable law and our regulatory obligations, you hold the following rights in respect of your personal data held by 788wib:
You may request a copy of all personal data 788wib holds about you. We will respond within 30 days of receiving a verified request. Pakistani players may submit requests in English or Urdu.
If personal data held by 788wib is inaccurate or incomplete, you have the right to request correction. You may update basic contact information directly from your account profile page.
You may request that 788wib delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under our gaming licence.
You may request that 788wib restrict the processing of your data where you contest its accuracy, where processing is unlawful, or where we no longer need the data but you require it for a legal claim.
Where processing is based on consent or contract, you may request your data in a structured, machine-readable format. This right applies to data you have directly provided to 788wib.
You have the right to object to processing based on legitimate interests, including direct marketing. Where you object to marketing, 788wib will cease processing for that purpose immediately.
To exercise any of the above rights, contact the 788wib data protection team at the address provided in Section 15. We may need to verify your identity before fulfilling a data rights request. Requests are processed within 30 days.
11.1 788wib implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
11.2 Notwithstanding the above, no method of data transmission over the internet or electronic storage is entirely risk-free. 788wib cannot guarantee absolute security and recommends that players take appropriate steps on their own end — such as using strong, unique passwords and avoiding shared devices when accessing their 788wib accounts.
11.3 In the event of a personal data breach that poses a significant risk to the rights and freedoms of affected players, 788wib will notify the relevant regulatory authority within the timeframe required under its international gaming licence and will communicate with affected players without undue delay where required.
788wib is strictly for adults aged 21 and above. 788wib does not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete the data, and where appropriate, report the matter to our responsible gaming compliance team.
12.1 The 788wib platform is not directed at individuals under the age of 21. Parents and guardians should be aware of their responsibility to monitor the online activities of minors in their household. We encourage parents and guardians to use appropriate parental control tools and to familiarise themselves with our Responsible Gaming page.
12.2 If you believe that a minor has accessed 788wib using your account or registered independently, please contact our support team immediately so that appropriate action can be taken.
13.1 With your consent, 788wib may send you promotional communications by email or SMS regarding new games, bonus offers, PSL cricket betting promotions, and other 788wib services. Marketing consent is obtained at the point of registration and may be updated at any time from within your account settings.
13.2 You may opt out of receiving marketing communications at any time by:
13.3 Opting out of marketing communications will not affect your ability to receive transactional communications from 788wib — such as deposit confirmations, withdrawal notifications, account security alerts, or support responses — which are sent in connection with the operation of your account and cannot be opted out of while your account remains active.
13.4 788wib does not engage in automated individual decision-making based on personal data for marketing purposes. We may use aggregated, anonymised player behaviour data to determine which promotional offers are made available on the platform broadly, but this does not constitute automated individual profiling.
14.1 788wib reserves the right to update this Privacy Policy at any time to reflect changes in applicable data protection law, our operational practices, or the requirements of our international gaming licence. The "Last Updated" date at the top of this document indicates when the most recent revision was made.
14.2 Material changes to this Privacy Policy will be communicated to registered players by email or via a notification displayed when you next log in to your 788wib account. For significant changes affecting your rights, we will request fresh consent where required by applicable law.
14.3 Your continued use of the 788wib platform following notification of any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated Privacy Policy, you must stop using the platform and may request account closure by contacting support.
15.1 For all questions, concerns, or formal requests relating to this Privacy Policy or the processing of your personal data by 788wib, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week, in both English and Urdu.
Email (plain text — not a clickable link): [email protected]
Subject line for data rights requests: "Privacy / Data Rights Request"
Response time: Within 30 days of verified request receipt
Languages: English and Urdu
Support hours: 24/7 (PKT UTC+5)
Coverage: All players across Pakistan including Karachi, Lahore, Islamabad, and Faisalabad
15.2 Please note that before 788wib can fulfil a data rights request, we are required to verify your identity to a reasonable standard. This is to protect your personal data from being disclosed to or deleted by an unauthorised third party. You may be asked to provide a copy of your CNIC or other identity document as part of this verification process.
15.3 If you are not satisfied with how 788wib has handled your personal data or responded to a data rights request, you have the right to lodge a complaint with the relevant supervisory or data protection authority in your jurisdiction.
SSL-encrypted sessions, strict KYC, zero data selling, and 24/7 bilingual support — your privacy is part of the 788wib platform, not an afterthought. Ready to explore the casino?
Responsible Gaming: 788wib is strictly for adults aged 21 and above. Gambling involves financial risk. Never gamble with money you cannot afford to lose. Deposit limits, session time alerts, and self-exclusion are available in your account settings. Visit our Responsible Gaming page for further guidance and support resources available in Pakistan.